Our Mission

iHerb is on a mission to make health and wellness accessible to all. 

Since our founding in 1996, we operate on a simple conviction: prioritizing your well-being should be effortless, affordable, and above all, trustworthy.

About Us

We’re one of the world’s largest eCommerce retailers specializing in vitamins, minerals, supplements, and other health and wellness products. 

Since 1996, we’ve been making it easy for customers all over the world to purchase high-quality health and wellness essentials.

From supplements to skincare to grocery items, we offer a vast selection of 50,000 products from over 2,000 trusted brands at an exceptional value.

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Our history of bringing health and wellness to the world

1996

  • iHerb is founded in a California apartment
  • Founder recognizes the potential for global eCommerce

2002

  • Moves operations into the company’s first warehouse in Monrovia, CA

2005

2006

  • Relocates Monrovia operations to a larger fulfillment center in Irwindale, CA

2008

  • Launches the iHerb Rewards referral program
  • Adds product expiration dates to enhance transparency

2009

2010

  • Relocates Irwindale operations to a larger fulfillment center in Moreno Valley, CA

2013

  • Opens its first fulfillment center outside of California in Hebron, KY

2014

  • Launches the iHerb mobile app

2015

  • Relocates Moreno Valley operations to a larger, automated fulfillment center in Perris, CA
  • Opens offices in Irvine, CA and Shanghai, China for growing corporate and IT support functions

2018

  • Surpasses$1 billion in annual sales
  • Launches iTested program for iHerb Owned Brands
  • Opens a new fulfillment center in Elgin, IL

2019

  • Opens a new fulfillment center in Easton, PA at 245,000 sq. ft.
  • Opens first international fulfillment center via 3PL in Incheon, South Korea
  • Launches two inventory hubs in Moreno Valley, CA and Hebron, KY, which later relocates to larger warehouse in 2023

2021

  • Surpasses $2B in annual sales; later regained post-Russia market exit
  • Opens second international fulfillment center via 3PL in Hong Kong
  • Launches three new site languages—Ukrainian, Thai, and Indonesian—bringing total localization to 16 languages
  • Introduces “Autoship and Save,” a flexible subscription program

2022

  • Launches the Wellness Quiz to deliver personalized product recommendations
  • Expands Autoship & Save to Japan, Singapore, and Hong Kong

2024

  • Relocates Hong Kong fulfillment center to larger warehouse to support growing APAC sales
  • Introduces California Gold Nutrition® GLP-1 support line of supplements

2025

2026

iHerb at a Glance

180+
countries

36 languages, 80+ currencies, 40+ payment options, 95+ shipping methods.

50,000+
Products

No third-party sales. Direct from suppliers and authorized distributors.

60+ Million customer product reviews

Impartial authentic reviews by customers who ordered the product.

16+ Million active customers

They keep coming back for our deals, products, and Rewards.

3,000+ team members

We’re truly a global company with team members all around the world.

9 fulfillment centers

Climate-controlled and GMP or ISO-compliant for safety and freshness.

iHerb Leadership

Emun Zabihi

Emun Zabihi

Chief Executive Officer

Zach Thomann

Zach Thomann

Chief Operating Officer

Michael Cody

Michael Cody

Chief Financial Officer

Hyeyoung Moon

Hyeyoung Moon

Chief Revenue Officer

BT Bitarafan

BT Bitarafan

Chief Technology Officer

Clarice Hovsepian

Clarice Hovsepian

Chief Legal Officer

Son-Jai Paik

Son-Jai Paik

Chief Human Resources Officer

Investors

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Read the 2021 Annual Report

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Dividend & Stock Split History

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Download Proxy 2021 Statement

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Press Releases

Global Responsibility

At iHerb, we believe we are responsible for bringing positive change to the world. Whether it’s ensuring the highest possible quality of products for our customers, creating an atmosphere of inclusion and belonging for our employees, or caring for the environment that sustains us, we take our responsibilities seriously.

Sustainability

Through a number of ongoing eco-friendly initiatives, we are committed to the reduction of our carbon footprint. In our workplaces, products, and shipping, we strive to integrate the best sustainable practices, while maintaining the highest quality of standards for our customers.

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Philanthropy

We are currently involved in various educational projects in Cambodia, including the building and running of two new schools, as well as the promotion of children’s education through the Cambodian Children’s Fund and New Hope Cambodia.

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Culture

At iHerb, our culture is based on shared values that unite our organization worldwide. These values speak to who we are, the culture we’re building, and how every single team member contributes to our larger company mission. Because we believe that everyone’s voice is powerful and essential, we strongly emphasize personal growth and development, collaboration, engagement, and teamwork.
View iHerb Careers

iHerb Shared Values

The following values define who we are, the culture we’re building, and how every team member contributes to iHerb’s mission and future.

We are passionate about health and wellness, integrating iHerb products into our daily lives and empowering our customers and team members to make health and well-being a priority.
We are dedicated to understand and advocating for what truly matters to out global customers by prioritizing initiatives that enhance their experience and drive loyalty.
Identify opportunities and act with a sense of urgency — we are persistence, are not afraid to make mistakes, and trust out instincts through uncertainty.
Across every culture and corner of the world, we honor the diverse strengths that power our collective success. By celebrating what makes each of exceptional, we grow stronger as one global iHerb team.